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I purchased a DVD player for my girlfriend's parents. These people are in their 80's and woefully non-technical. Giving them a copy of the DVD player's user's manual (80 plus pages) was just too much for them to absorb. I downloaded the User's Manual from the web site of the manufacturer - but it was locked. 1 minurte with pdf-Recover Professional and I had an unlocked version of the manual. I extracted the 2 pages that are relevant to using the player and my girlfriend's parents are happy - and we're not getting phone calls, asking "I forget - how do I . . ."!
Not only is the software excellent - The Customer Support is stellar. I sent 1 e-mail and I had a response within a short period. They fixed my (self-induced) problem and were very gracious. Definitely a great investment - both the software and the company!
Thank you.
Rating:  [5 of 5 Stars!] |
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