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    EU Civil Law Code - Right of rescission EU Civil Law Code - Right of rescission

    Right of rescission

    Available only for buyers with address within the EU!

    You have the right to cancel within fourteen days without giving any reason this contract. The withdrawal period is fourteen days from the date on which you or a third party named by you have taken possession of the goods or has.

    To exercise your right of cancellation you must inform us
    UNIVERSE Software GmbH, Oderstr. 74, 28199 Bremen,
    Telefon: 04 21 - 69 64 87 64
    E-Mail: info@pdf-office.com
    by means of a clear statement (eg a letter of sent by mail or email) of your decision to withdraw from this contract. You can sure use the attached withdrawal form, but it is not obligatory. You can fill out and submit the withdrawal form from our website electronically or other clear explanation. Make use of this opportunity, we will forward to you immediately confirmation of the receipt (eg by e-mail) of such a withdrawal. In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.

    The right does not apply to distance contracts for the delivery of software if the delivered software has been unlocked by the consumer on the registration server the UNIVERSE Software GmbH!

    Consequences of rescission

    If you withdraw from this contract, we have and repay you any payments we have received from you, immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this contract with us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier.

    You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract to us or to pass. The deadline is met if you send back the goods before the period of fourteen days. You bear the direct cost of returning the goods.

    You only need to pay for any diminished value of the goods, if the deterioration in value is due to a not necessary to ascertain the nature, characteristics and functioning of the goods dealing with you.

    Special notes
    Your right of cancellation expires prematurely if you have started with the execution of the service before the end of the revocation period or you have these causes themselves (eg by activation of the software by the registration server the UNIVERSE Software GmbH).

    Withdrawal form
    Here you can access our withdrawal form.

    Continue
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