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    Terms & Conditions Terms & Conditions

    1. Important Information about This Legal Contract

    1.1. This Sale Agreement is a legal contract between the Customer and Downloadable Software online store of UNIVERSE Software GmbH. The Customer accepts this Sale Agreement by making a purchase, placing an order, or otherwise shopping on the Site. (References to "you" or "your" shall relate to the Customer; references to "Downloadable Software" or "Site" or "Store" shall relate to this online store, and its affiliates.) The terms and conditions of this Sale Agreement are subject to change without prior notice, except that the terms and conditions posted on the Site at the time the Customer initially places or modifies an order will govern the order in question.

    2. Basic Conditions of Purchasing at Downloadable Software online store of UNIVERSE Software GmbH.

    2.1. You are informed that the software is in languages noted on the site or by the Support representative.

    2.2. You will thoroughly follow the downloading and installation instructions on your account

    2.3. You cannot register the software unless you ordered it at the online store of UNIVERSE Software GmbH. Without registration the software will run in demo mode which means there are some limitations concerning the number of pages or form fields you can process or the software will display watermarks in the documents you create.

    2.4. You do not receive printed license documentation.

    2.5. You do not receive a copy of the software on a disk or in a box but only a download link and online activation.

    2.6. UNIVERSE Software will provide technical support by email after the software product is downloaded and installed.

    3. Delivery of Software purchased at the online store of UNIVERSE Software GmbH

    3.1. You get the purchased software by downloading it from the Site. After successful order processing you receive a confirmation email with the detailed instructions specifying how to activate the product. (Use the correct email while placing the order!).

    3.2. The order will be processed within 1 hour after the order is placed. If you do not receive the confirmation email within 1 hours after order placing, you should contact us and the Store will resend it for you.

    4. Format of Files for Downloading

    4.1. The online store of UNIVERSE Software GmbH offers different formats of files for downloading, Zip, Exe and OSX. You are allowed to download any of the formats. It does not influence the price or way of online activation.

    5. Additional Charges

    5.1. To get one copy of the software purchased at the online store of UNIVERSE Software GmbH on a CD-ROM we will charge an additional 30 Euro shipping fee.

    6. Order Cancellation. Moneyback Policy.

    6.2 The full credit will NOT be issued if:

    6.3.1. Your computer does not meet the minimal system requirements for the software product purchased. By making a purchase you confirm that you have read and learned the basic system requirements for the product, available on our site.

    6.3.2. The user is unable to understand, install and utilize the software because of a lack of knowledge of the basic computer functions. All software is sold with the joint understanding that the customer possesses a basic knowledge of computer systems and software functionality.

    6.4. By making a purchase the user agrees to have a general idea of the software product basic tasks and functions. The Store shall not be responsible for any damage caused by the software product due to the lack of this knowledge.

    7. Place of Jurisdiction

    7.1 Place of jurisdiction is always Solingen, Germany

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