Right of rescission
only for buyers with address within the EU!
You have the right to cancel within fourteen days
without giving any reason this contract. The withdrawal period is
fourteen days from the date on which you or a third party named by you
have taken possession of the goods or has.
To exercise your right of cancellation you must inform us
UNIVERSE Software GmbH, Bogenstr. 11, D-42697 Solingen,
fon: +49 (0) 4392 / 6098972
by means of a clear statement (eg a letter of sent by mail or email) of
your decision to withdraw from this contract. You can sure use the
attached withdrawal form, but it is not
obligatory. You can fill out and submit the withdrawal
form from our
website electronically or other clear explanation. Make use of this
we will forward to you immediately confirmation of the receipt (eg by
e-mail) of such a withdrawal.
In order to observe the revocation period it is sufficient for you to
send the message about the right of withdrawal before the withdrawal
right does not apply to distance contracts for the delivery of software
if the delivered software has been unlocked by the consumer on the
registration server the UNIVERSE Software GmbH!
Consequences of rescission
If you withdraw from this contract, we have and repay
you any payments we have received from you, immediately at the latest
within fourteen days from the date on which the notice is received
through your cancellation of this contract with us. For this repayment,
we use the same method of payment that you used for the initial
transaction, unless you explicitly agreed otherwise; in any case you
will be charged fees for this repayment. We may withhold the
reimbursement until we have received the goods back or until you have
demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods promptly and in any event not later
than fourteen days from the date on which you notify us of the
cancellation of this contract to us or to pass. The deadline is met if
you send back the goods before the period of fourteen days. You bear
the direct cost of returning the goods.
You only need to pay for any diminished value of the goods, if the
deterioration in value is due to a not necessary to ascertain the
nature, characteristics and functioning of the goods dealing with you.
Your right of cancellation expires prematurely if you have started with
the execution of the service before the end of the revocation period or
you have these causes themselves (eg by activation of the software by
the registration server the UNIVERSE Software GmbH).
Here you can access our withdrawal form.